What is the difference between Royal Caribbean's Voom Surf and Voom Surf and Stream?
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Unfortunately, you may run into some issues with the reliability of VOOM at times. Taking a cruise in late 2023 — well after the full rollout of Starlink across the fleet — the speeds were blazing. We frequently tested the VOOM speed and consistently reached Mbps, making it just as fast as our home internet. The sign-up process for Royal Caribbean’s VOOM service is relatively simple. First, passengers enable wi-fi on their device and then select the ship’s service from the list of available connections. Welcome to High Seas Cruising, your resource for exploring the exciting world of cruise ship travel.
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To start, there is no Comcast cable wire running to your cruise ship. On cruise ships, every packet of data you are downloading onto your phone or computer, for the most part, is coming over a satellite, which is not a quick or inexpensive proposition. Silversea provides all its passengers with unlimited complimentary internet. Passengers of Silversea's ocean fleet booked in Vista, Terrace and Veranda suites receive unlimited Standard internet access. This connection is slower than Premium internet access that is provided to passengers booked in Medallion, Silver, Royal, Grand and Owner's Suites free of charge, or at a fee for all other passengers. Carnival HUB is Carnival's free-to-download app and can be used onboard without a Wi-Fi package.
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Keep in mind we haven’t visited every ship and every nook and cranny. Still, it seems you get a reliable connection no matter where you go. Another cruise to Alaska aboard Royal Caribbean saw the Internet completely down for almost a day. When we went down to talk to the staff, we found an entire line of other passengers already there with the same complaint.
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High-bandwidth online activities are not recommended by the line. Premium internet access is also available, free of charge, to all passengers on world cruises. Royal Caribbean has an extensive app for guests to manage their cruise experience both before and during the sailing.
surf & stream
With six times faster onboard WiFi speed than you’ll find on any other cruise ships in the world, the internet connectivity is unlike anything you’re ever experienced on a cruise ship. Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing. Voom internet is Royal Caribbean's branded internet service at sea. It offers connectivity to the web, apps, email and social media virtually anywhere onboard.
You may be able to use TikTok with the basic Voom Surf package, but for more reliable loading and streaming, the Surf + Stream package is recommended. You can make WiFi calls if you’ve opted for the Surf + Stream Voom package. The basic Surf package restricts WiFi calling, allowing only texting and browsing. For instance, if you’ve been using the internet on your laptop and then want to switch to your phone, you’ll encounter a prompt informing you that you’ve reached your device limit. It’s also your gateway to a variety of onboard activities, dining options, and even loyalty program details. The app itself comes packed with a range of features, although these can vary depending on the specific ship you’re on.
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So while onboard cruise Wi-Fi speeds are getting better, they'll never be as fast as at home, where a hard wire brings the signal straight to your router. The Regent Seven Seas App allows guests to manage some aspects of their onboard experience, including a self-guided art tour of the ship. Satellite Wi-Fi connectivity is available for purchase throughout all Disney ships. Crystal does not have an app, but rather an intranet page that appears when you log in to the Wi-Fi.
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Royal Caribbean internet costs typically range from $19.99 to $25.99 per day, depending on the package you choose. Diamond members Internet discounts varry between 9,6-28,8% (based on itinerary length). Next are listed VOOM Internet discounts as percentages (based on cruise length) for Diamond members, As you can see, best deals are for shorter voyages. Since 2017, the VOOM Internet is available fleetwide - meaning it's currently offered on all RCI ships.
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When considering the investment in a Wi-Fi package for your Royal Caribbean cruise, it’s crucial to weigh both the cost and the value it provides. Royal Caribbean’s current focus is on the VOOM Surf + Stream package. This package is designed to cover a wide range of internet activities, making it a versatile choice for most cruisers. Here, we break down the details of the available package, helping you to decide which option best suits your online needs while cruising.
Did you know that cruise ships have had internet access for more than 20 years? However, internet access on ships wasn't originally reliable or affordable. As many cruisers have found the hard way, international phone plans such as AT&T's $10-a-day International Day Pass do not apply to cruise ships at sea. If you let your AT&T phone roam while you're on a vessel, you'll pay $2.05 per megabyte of data — even if your base plan at home offers you unlimited data. You'll also pay $3 per minute to make a call, $0.50 per text and $1.30 to send a photo. But perhaps the biggest development in cruise internet costs in recent years is that many higher-end lines have begun offering internet access for — get this — free.
Yes, you can use the Royal Caribbean Internet package at CocoCay. Royal Caribbean’s private island in the Bahamas, CocoCay, offers WiFi, enabling guests to remain connected while enjoying the island’s attractions. If you’ve purchased an internet package for your cruise, you can connect to the WiFi at CocoCay. Voom Surf & Stream offers fast internet speeds thanks to the Starlink internet service on every ship in Royal Caribbean’s fleet. Royal Caribbean is poised to begin selling its onboard internet packages in advance of its sailings to passengers via the online Cruise Planner site. Last week, Royal Caribbean added the option to sell onboard internet packages in advance, but the feature was not activated.
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Likewise, while weather conditions can weaken satellite signals, these disruptions tend to be fleeting. Many of these apps also will show you a schedule of daily activities, offer ship deck plans and sometimes port maps to help you get around, and let you check your onboard account statement in real time. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights. Note that you might be able to make Wi-Fi calls from an iPhone or via WhatsApp, even with the less expensive plan. Passengers who pay for a Carnival Cruise Wi-Fi plan in advance of sailing get a 15% discount. Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today.
Staying connected on a Royal Caribbean cruise is fairly inexpensive, and it allows you to enjoy unlimited internet access during your cruise. RoyalCaribbeanBlog reader Steve Ritter shared photos of the Starlink receivers onboard, and verified that the ship is now offering the internet service as of a few days ago. The internet packages do not work unless you are on the Royal Caribbean ship or at Perfect Day at CocoCay. That being said, many of the ports you visit will have Wi-Fi available, so you can always connect there.
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